Call Center Executives/ Senior CSA/ Tele callers/ Team Leaders

Experience: 0 - 3 Years 

Location: Pune, Chakan, Mumbai

Education: UG - Graduation Not Required PG - Post Graduation Not Required

Industry Type: BPO / IT / CRM / Transcription / MNC

Area: ITES / BPO /KPO , Customer Service, Ops.

Posted Date: 25 May

Job Description
Tasks & Responsibilities :

Involves handling inbound / outbound Calls and resolving customer queries.
Involves updating customers on latest information on a product or service.
Should be comfortable work in Shift Basis.
Should have excellent communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual's performance would be rewarded.
Involves interacting with US Customers (Night Shift).

 

Desired Candidate Profile

Involves handling inbound / outbound Calls and resolving customer queries.
Involves updating customers on latest information on a product or service.
Should be comfortable work in Shift Basis.
Should have excellent communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual's performance would be rewarded.
Involves interacting with US Customers (Night Shift).

Requisites:

Education Qualification: Any Graduate/ Post Graduate/Diploma(2+3yrs)
Building a rapport with customers.
Age criteria: Restricted up to 33 years.
Candidates with relevant experience in a voice based
International or domestic Call centre will be an advantage to consider.
Involves working in Night shifts.
Excellent Communication Skills.
NOTE: Position open only for Local candidates (Chennai)


For further Clarification feel free to walk-in (10am to 3pm) at Aishwarya Associates